Terms and Conditions of Application

The Company respects your privacy and seeks to protect your personal data. The following information describes how we gather and use data. Any personal data which we collect, record or use in any way whether it is held on paper, on computer or other media will have appropriate safeguards applied to it to ensure that we comply with the Data Protection Act 1998 (“Act”). We fully endorse and adhere to the eight principles of Data Protection as set out in the Act. The amount of information the company holds on you and how it uses depends on your relationship with the company and on what service you use, so some of the sections below may not be relevant to you.

First Trust Finance is committed to maintaining the privacy and protection of all personal data collected in pursuance of its financial services. First Trust is further committed to ensuring that its websites are secure absolutely in their collection and use of your personal information. First Trust Finance is registered under the Data Protection Act, 1998.

First Trust Finance shall collect and process all personal data in respect of its data subjects in line with the following data protection principles:

  • First Trust Finance shall collect and process all personal data fairly and lawfully.
  • First Trust Finance shall only use personal data for the purposes stated at the time of its collection and shall seek the customers consent before using the personal data for any other purpose with the exception of purposes for which First Trust Finance is required to process data by any legislation or regulatory requirement;
  • First Trust Finance shall ensure that all personal data collected is adequate, relevant and not excessive, for the purposes for which it is processed;
  • First Trust Finance shall ensure that all personal data is accurate and where necessary kept up to date;
  • First Trust Finance shall ensure that all personal data is kept for no longer than is necessary for the purpose for which it is being processed;
  • First Trust Finance shall ensure that personal data is processed in accordance with the rights of the data subject;
  • First Trust Finance shall ensure that appropriate technical and organisation measures are taken against unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data.
  • First Trust Finance may transfer the personal data of the data subjects outside European Union for processing and for which it has taken necessary permissions from Information Commissioner Office (ICO). The personally identifiable information that we require about you is your name, address, telephone number, e-mail etc. We will take all reasonable steps to safeguard the security and confidentiality of any information you provide to us.

For more information read our Privacy Policy

We use your personally identifiable information(i)to provide you with access to any services that you may chose to subscribe to(ii)to process and ship any products that you purchase through our website(iii)to contact you when reasonably necessary(iv)to administer, support, improve and obtain feedback on our services(v)to assess what products and services may be of interest to individuals and to personalise our service and marketing(vi)to detect and prevent faults, breaches of our network security, the law or our contract terms(vii)for administrative, operational and marketing purposes(viii)to communicate with you about your use of the Services any changes to the Services(ix)to provide customer support for the website and our products and services(x)to process the application you have made(xi)to inform you in the future about our various products and services which we feel may be of interest to you.(xii)to make, or cause searches to be made, at a credit reference agency, or agencies. These searches will be shown in any other searches which are made in connection with applications made by yourself and other members of your household. The disclosure of multiple searches may adversely affect your credit profile and may make credit harder for you to obtain. Information about you by a credit reference agency may already be linked to records relating to another person, for example your spouse, and for the purpose of your loan application you will be treated as financially linked. Your loan application will be assessed with reference to all linked records. If you have confirmed you are linked financially with another person, you are declaring that you are entitled to (a) disclose information about that person and/or anyone else referred to by you and (b) that you authorise the broker and any lender involved in the application to search, link and/or record information at credit reference agencies about you and/or anyone else referred to by you(xiii)to send you promotional email messages including newsletters which we believe will be interesting or useful to you. You may also receive such promotional messages from our different trading names. When you give us your personal information, we will give you the opportunity to opt out of receiving such information but remember that this will preclude you from receiving any of our special offers or promotions in future. We send these messages to you only if you have agreed to allow us to send these messages to you.

We may pass your details(i)to a lender or lenders in relation to your application(ii)to other organisations for the purposes of credit search, title search, property valuation etc.(iii)to another broker, if our lenders are not able to arrange finance for you. If the broker or lender intends to use your information for any purpose not included above, it will explain this in its documents(iv)to companies within the same group or with which we have a strategic relationship to enable us to provide you with its products and services (v)to third parties to assist us in fulfilling your orders, delivering products to you and providing customer services and marketing(vi)to a third party including our advisors as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, but we will take steps with the aim of ensuring that your privacy rights continue to be protected(vii)to our group companies, business partners and other companies who may contact you through telephone, mail, email and SMS text with details of other products and services which may be of interest to you. If you wish to receive such newsletters and updates filled with favourable offers for you, please tick this box.

(viii)to third parties, such as our legal advisors, if you breach the terms of use, to the extent necessary to enable those third parties to resolve the matter(ix)to AFB or other regulatory bodies, if required to do so by law.

In each email we send, we will always provide you with the ability to unsubscribe or otherwise opt-out of these communications. Please follow the instructions contained in those messages for opting-out of this marketing service. We do not support, approve of or otherwise engage in the sending of unsolicited bulk mailing and promotional email messages or spam email.

We may use customer information for new, unanticipated uses not previously disclosed in our data protection notice. If our information practices change at some time in the future we will notify you before we use your data for these new purposes by posting the policy changes to our Web site and will provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically. We may also contact you for notifying such changes to the notice. If at any time you would like to contact us with your views about our data protection notice or any enquiry relating to your personal information, you can do so by sending an email to us at help@firsttrustfinance.co.uk

If you wish to obtain a copy of the personal data we hold on you, please write to us enclosing the payment of 10 Pounds towards our administration costs. Once we are satisfied as to your identity, we will send you the information within 40 days. Please contact us if you find that the data we hold about you is inaccurate.

Write to us at:
Unit 34, Cardiff Business Park
Lambourne Crescent
Llanishen
Cardiff
CF14 5GG